Both new no-dates jobs came through the same Zoho form, so this is one fix and not two. Nothing here needs anyone before the morning. |
New — cause not established Zoho push rejected — 1 · oldest 6h Why: not established. Nobody has taken this one apart yet. Do: Nothing yet — waiting on the Deluge change in the Callum packet. INVALID_DATA: Appointment_Date is not a valid date (×4) #58077 |
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New — cause known No engineer — no customer dates — 2 · oldest 2h Why: The Job Request carried no preferred dates, so createMatrixOffer refuses to make an offer. Do: Ring the customer for two dates, then re-run dispatch on the job. #58120 · #58124 Established: 14 Sep, from the offer chain on 57925 — the same form, the same empty field. · packages/dispatch/src/matrix.ts:118 |
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Cleared since the last check Offer lapsed before T2 — 2 Why: not established. Nobody has taken this one apart yet. Discounted: Both accepted on the retry. The sweeper escalated as designed. #58002 · #58011 |
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Rates that changed T1 acceptance 63% → 41% over 6h Median offer-to-accept 4m → 11m |
Offers · Last 24 hours | Tier | Sent | Accepted | Declined | Lapsed | Superseded |
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| T1 | 31 | 13 (42%) | 6 | 9 | 3 | | T2 | 12 | 7 (58%) | 2 | 3 | 0 | | T3 | 4 | 3 (75%) | 0 | 1 | 0 |
Median time to accept: 11m The 24 hours before: 29 sent · 18 accepted · 4 declined · 5 lapsed · 2 superseded Each status is the offer's state now, not its state at the time. An older offer has had longer to change, so the two windows are close but not identical. |
What arrived Jobs in: 14 · yesterday, same window: 12 Offers sent: 31 · yesterday, same window: 28 Reports filed: 9 · yesterday, same window: 11 Certificates issued: 4 · yesterday, same window: 3 |
Open before this window No engineer — no customer dates — 7 open, oldest 34d Awaiting report, outside the app — 3 open, oldest 12d
This report uses job references only. It does not use customer details. Run bun run daily-report to see all open items. Run probe job <ref> to see one job. @plusheat/ops made this report. Read packages/ops to see how it selects what to report. This check runs one time each hour. It compares our dispatch pipeline with Zoho. It sends mail only when something changed. |
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